Returns & Exchanges

At Willow Tree Gift, we want you to love every piece you choose for your home. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Pack with Care

  Securely place the item in its original packaging, ensuring all protective materials are included to prevent damage during transit.

• 3.
  Label and Ship

  Affix the provided shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.